FAQs

Parks Automotive offers a comprehensive range of mechanical repairs for your vehicle. Our services include engine diagnostics, brake work, steering and suspension repairs, electrical system troubleshooting, air conditioning and heating services, tune-ups, routine maintenance, and various other automotive repairs.

Yes, we can diagnose your check engine light. Our technicians use advanced diagnostic software and apply practical troubleshooting techniques to identify the root cause of the issue. We don't rely solely on code readers, as the check engine light often indicates a system problem rather than pinpointing the exact issue. We thoroughly investigate before recommending any repairs.

Yes, appointments are required for our services. Please contact us via phone or text message, and we'll inform you of our earliest available time slot.

The repair time varies depending on the availability of parts and the nature of the repair. Many maintenance services, such as oil changes, brake work, and inspections, can often be completed within the same day. More complex repairs involving the engine, electrical systems, or air conditioning may require additional time. We'll provide you with a clear timeline upfront to avoid any uncertainty.

To ensure proper compatibility and warranty coverage, we do not accept customer-supplied parts.

Labor is warranted for 1 year on the installation of parts and is only covered in cases of improper installation. Labor is not covered if a part fails due to misuse. Parts purchased from Parks Automotive LLC are covered by a 12-month/12,000-mile warranty (whichever comes first), except for remanufactured engine products, which are covered under the remanufacturer’s warranty only—not Parks Automotive LLC.

We provide a detailed written estimate before beginning any work. There are no hidden charges or unexpected fees. If any changes arise during the repair process, we'll contact you for approval before proceeding.

Yes, we service a wide range of vehicles including domestic, Asian, and European models. Our expertise covers gas, diesel, and hybrid vehicles. From everyday commuter cars to work trucks, we're equipped to handle most vehicles with engines and four wheels.

Signs that you may need brake service include squealing or grinding noises, vibrations when braking, or a soft brake pedal. If you're uncertain, we invite you to bring your vehicle in for a quick brake inspection. We'll provide an honest assessment of whether you need new brakes immediately or if you can safely wait.

We offer dealership-level diagnostic capabilities and certified technicians without the higher pricing typically associated with dealerships. Our focus is on clear communication, precise problem identification, and efficient service to get you back on the road promptly.